Frequently Asked Questions

Elite Property Management offers comprehensive property management solutions including:

• Tenant screening and placement
• Rent collection and financial reporting
• Property maintenance and repairs
• 24/7 emergency response
• Regular property inspections
• Lease agreement preparation and enforcement
• Eviction proceedings when necessary
• Detailed monthly owner statements

Our management fees are competitive and transparent. Typically, we charge a percentage of the monthly rent collected (usually 8-10%), with no hidden fees. We also offer:

• No setup or onboarding fees
• Competitive leasing fees for new tenant placement
• Transparent maintenance coordination (contractor costs passed through at actual cost)

Contact us for a customized quote based on your specific property and needs.

We manage a diverse portfolio of residential properties including:

• Single-family homes
• Multi-family units and duplexes
• Condominiums and townhomes
• Apartment buildings
• Vacation rentals

Whether you own one property or multiple units, we have the expertise to manage your investment effectively.

We employ a rigorous tenant screening process to protect your investment:

• Comprehensive credit checks and credit score evaluation
• Criminal background checks
• Employment verification and income verification (typically 3x monthly rent)
• Rental history verification with previous landlords
• Personal reference checks
• Eviction history review

Our thorough screening helps ensure reliable, responsible tenants for your property.

Our average vacancy period is 15-30 days, depending on market conditions and property condition. We minimize vacancy time through:

• Strategic pricing based on current market analysis
• Professional property photography and marketing
• Listing on multiple rental platforms and MLS
• Prompt response to inquiries and showing requests
• Flexible showing schedules including evenings and weekends

We start marketing your property before the current tenant moves out (when possible) to reduce vacancy time.

We offer convenient, reliable rent collection services:

• Online payment portal for tenants (credit card, ACH, e-check)
• Automatic payment reminders before due date
• Immediate follow-up on late payments
• Late fee assessment per lease agreement
• Direct deposit to your account by the 10th of each month
• Detailed monthly statements with all transactions

Our systematic approach ensures consistent, timely rent collection with minimal hassle for you.

We provide efficient maintenance coordination to protect your property:

• 24/7 emergency maintenance hotline for tenants
• Online maintenance request portal
• Network of licensed, insured contractors and vendors
• Competitive bid process for major repairs
• Owner approval for expenses over agreed threshold
• Quality control inspections after work completion
• Detailed documentation and photos of all repairs

We handle routine maintenance quickly while keeping you informed of all significant issues.

We provide 24/7 emergency response for urgent issues such as:

• Plumbing emergencies (burst pipes, major leaks)
• Heating/cooling system failures in extreme weather
• Electrical hazards
• Security breaches
• Gas leaks

Our team responds immediately to emergency calls, dispatches appropriate contractors, and notifies you of the situation and resolution. We're authorized to approve emergency repairs up to a specified amount to prevent property damage.